Customer Reviews
Real customer feedback from service areas across Idaho, Oregon, Utah, and Washington.
GemPeak Technologies completely rebuilt our office network and cleaned up years of cable clutter. Everything was labeled, documented, and running perfectly before they left. Professional, knowledgeable, and worth every penny.
Mike R. — Boise, IdahoOur office computers were constantly having problems until we hired GemPeak Technologies. They responded quickly, fixed every issue, and explained everything in terms we could actually understand. Fantastic experience.
Sarah W. — Nampa, IdahoWe've been using GemPeak for managed IT services for several months now. Downtime has practically disappeared, and they usually know about issues before we do. Excellent customer service.
Chris L. — Meridian, IdahoWe needed a custom workstation built for our engineering software. The computer performs flawlessly, and the attention to detail was impressive. I wouldn't hesitate to recommend them.
Amanda K. — Ontario, OregonGemPeak installed security cameras throughout our warehouse, and the quality of the installation exceeded our expectations. Clean wiring, great camera placement, and everything was finished on schedule.
David H. — Pendleton, OregonThey upgraded our business Wi-Fi and network infrastructure. We finally have reliable coverage throughout the entire building. Very knowledgeable technicians.
Brian S. — Baker City, OregonOur server crashed unexpectedly, and we thought we'd lost years of business data. GemPeak recovered everything and had us back up and running much faster than expected. Outstanding service.
Rebecca M. — Twin Falls, IdahoHonest pricing, excellent communication, and top-quality workmanship. It's refreshing to work with an IT company that genuinely puts customers first.
Jason C. — Idaho Falls, IdahoGemPeak handled our Microsoft 365 migration over the weekend with almost zero downtime. The transition was smooth, and everything worked perfectly Monday morning.
Jennifer P. — Ogden, UtahOur access control and security camera installation turned out even better than we imagined. Every cable was hidden neatly, and the system works flawlessly.
Mark B. — Logan, UtahWe needed a point-to-point wireless bridge between two buildings. GemPeak designed and installed the entire system, and it's been rock solid ever since.
Tyler G. — Richland, WashingtonExcellent communication from the initial quote through project completion. They answered every question and never made us feel rushed. Highly recommended.
Lisa F. — Kennewick, WashingtonWithout question the best IT company we've worked with. Reliable, professional, and extremely knowledgeable. They've earned our business for the long haul.
Michelle A. — Boise, IdahoVery happy with the work they completed. Scheduling took a little longer than expected because they were booked, but once they arrived everything was completed professionally.
Ashley D. — Caldwell, IdahoOur wireless network finally works the way it should. Installation was clean and professional. Only reason for four stars is we had to wait a few extra days for the appointment.
Eric W. — Yakima, WashingtonThey repaired my custom gaming PC quickly and it's been running perfectly ever since. Friendly service and reasonable pricing.
Tom H. — Mountain Home, IdahoThe technician did excellent work repairing our network. I would have appreciated more updates while waiting for replacement hardware, but the final result was very good.
Paul M. — Burley, IdahoThe technician was professional and knowledgeable, but because we're located quite a distance away, the travel charge made our small service call more expensive than we expected. I'd still recommend them for larger projects.
Kevin T. — Walla Walla, WashingtonI only needed a minor residential computer repair, but the drive to our location made the service cost more than I wanted to spend. They were upfront and honest about the travel pricing, so I can't fault the company—just wasn't the right fit for such a small job.
Ryan J. — Burns, Oregon